Our Services
Medical Coding
We deliver precise ICD-10 compliant coding, specializing in Hospice, Home Health, HCC, CPT, and modifiers. Our experienced coders customize solutions to integrate with your host system, ensuring accuracy and compliance. This minimizes claim denials and maximizes reimbursements for your practice.
Insurance Credentialing
Our credentialing services streamline provider enrollment with insurers for uninterrupted revenue flow. We handle verifications, eligibility checks, and prior authorizations to reduce administrative burdens. This supports hassle-free RCM from patient registration onward.
Claims Submission & Follow-up
We submit clean claims electronically and track them at regular intervals for quick acceptance. Rejected claims are investigated, corrected, appealed, or resubmitted within two days. This end-to-end process optimizes cash flow and reduces A/R days.
Denial Management
Proactive denial management identifies root causes, appeals denials, and recovers lost revenue efficiently. We reconcile payments against logs and address discrepancies promptly. Our approach boosts collection rates and financial stability.
Payment Posting & Reconciliation
Payments from insurers and patients are posted accurately into your system with daily reconciliations. We manage secondary billing and zero-pay claims to capture every dollar owed. Transparent reporting keeps your accounts current and auditable.
Patient Billing & Collections
Itemized statements are generated promptly, with flexible payment plans and credit card processing options. We follow up on balances using compliant methods to enhance patient satisfaction. This completes the RCM cycle, ensuring steady patient revenue.
Revenue Cycle Analytics
Custom reports and analytics provide insights into billing performance, trends, and optimization opportunities. Leverage our proprietary workflows for data-driven decisions on coding, claims, and collections. Improve overall productivity and profitability in your healthcare operations.
24/7 Customer Service
Our dedicated customer service team provides round-the-clock support for providers, staff, and patients via phone, email, and chat. We resolve billing inquiries, status updates, and issues promptly to ensure seamless operations. This availability minimizes disruptions and enhances satisfaction across your practice.
AR Management & Reporting
We monitor accounts receivable (AR) aging, prioritize collections, and deliver detailed dashboards for performance tracking. Advanced analytics identify bottlenecks in claims and payments, driving faster reimbursements. Regular reports empower data-driven strategies to optimize your financial health.
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How We Work
Epic Global Healthcare Solutions transforms your revenue cycle with precision, technology, and expertise tailored for US healthcare providers.
Expert Coding & Claim Preparation
We meticulously code procedures using ICD-10 and CPT standards, ensuring accuracy and compliance with CMS guidelines and HIPAA regulations to minimize denials from the start.
Seamless Submission & Follow-Up
Our tech-driven platform submits claims electronically to insurers and tracks them in real-time, with dedicated follow-ups to accelerate reimbursements and resolve rejections swiftly.
Revenue Optimization & Reporting
We analyze your billing data for insights, recover underpayments, and provide customized reports—boosting your revenue cycle efficiency by up to 99% while you focus on patient care.
